by Ken van Ierlant
Virtually every firm in every industry is being shaken up by the digital revolution. No chief executive can ignore the onslaught of mobile computing, big data, artificial intelligence and the like. These new technologies offer the promise of huge efficiency gains, but also the threat of being walloped by some upstart from Silicon Valley. This according to an article in the economist What we have seen over the last 2-3 years in the european market is a hype around Digital Transformation primiraly as a Digital CRM and big data topic driven by IT consultants and system integrators with the promise to deliver short term topline growth. Continue reading…