To enhance consumer protection in the funeral plans market, the FCA has confirmed the rules funeral plan providers will have to follow when they come under regulation from 29 July 2022. The new rules will introduce high standards in the funeral plans market and require firms to ensure that plans are sold fairly, perform as expected and provide value for money. These rules mean:
Funeral instalment plan products will always deliver a funeral (after a moratorium period) as we will be banning those that don’t guarantee this; Cold calling will be banned and new standards on advertising will be implemented to ensure plans are sold fairly;Commission payments to intermediaries will be banned to ensure products represent fair value; Those selling funeral plans are subject to full checks on their fitness to operate to improve governance standards and oversight.
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